Best CMMS for Councils and Public Sector | Maintainly Public assets, maintained and accounted for. ============================================ Maintainly gives councils and public sector facilities teams a single place to manage work orders, planned maintenance and asset records, across community buildings, parks, depots and civic facilities, with the audit trail ratepayers expect. [ Try it for free ](https://app.maintainly.com/register) [ Book a Demo ](/contact) ![The Maintainly work order list](/images/graphics/hero-screenshot-public-sector-light-1280.webp) ![](/images/graphics/social-proof-avatar-1.webp) ![](/images/graphics/social-proof-avatar-2.webp) ![](/images/graphics/social-proof-avatar-3.webp) Join **1,200+** maintenance teams in **110+** countries ![Mobile phone running Maintainly application](/images/graphics/phone-5.webp) ![QR code for asset tagging](/images/graphics/qr-code.webp) ![Asset image preview](/images/graphics/image-1.webp) ![Asset details notification card](/images/graphics/notification-5.webp) Public sector work order tools ------------------------------ Council maintenance requests arrive from every direction: customer service, councillors, works crews, and the public. Maintainly pulls them into a single queue so requests are triaged consistently and nothing is lost between departments. - Let staff across departments raise requests through a simple portal - Triage by urgency and by asset class so safety issues surface immediately - Assign work to internal crews or external contractors with full detail attached - Keep a clear record of what was requested, when it was actioned, and by whom ![A modal showing materials being added to a task in Maintainly](/images/graphics/image-2.webp) ![Three buttons showing options in Maintainly mapping feature](/images/graphics/image-3.webp) ![A notification showing a task being assigned in Maintainly](/images/graphics/notification-9.webp) ![A notification showing a task being closed in Maintainly](/images/graphics/notification-8.webp) ![A notification showing a task being created in Maintainly](/images/graphics/notification-7.webp) ![A notification showing a task being updated in Maintainly](/images/graphics/notification-6.webp) Every asset, its condition, and its service history --------------------------------------------------- Public asset registers are wide: playgrounds, halls, pools, depots, fleet, street furniture. Maintainly keeps a complete record behind each asset so condition and service history are available when budgets and audits are being prepared. - Attach QR labels so crews can open an asset record in the field - Track assets across facilities, parks, depots and civic buildings in one system - Record inspections and condition data against the asset over time - Keep an audit trail that supports public reporting and funding submissions ![Mobile device showing work order timeline](/images/graphics/image-5.webp) ![Work order completion status indicator](/images/graphics/image-4.webp) Preventive maintenance that stands up to scrutiny ------------------------------------------------- Public liability turns on whether inspections were actually done and documented. Maintainly raises recurring inspections automatically with checklists attached, so playground and building checks are completed on schedule and evidenced without extra effort. - Schedule statutory and routine inspections across the whole asset register - Attach checklists so every inspection is completed to the same standard - See what is due and overdue across all facilities at a glance - Produce documented inspection history on request rather than reconstructing it The CMMS your works team, and your auditor, will thank you for. ----------------------------------------------------------------- ### Get started in minutes, not months Public sector procurement and IT rollouts are rarely quick. Maintainly needs no server, no integration and no implementation project: a works team can be logging jobs the same day it is approved. ### Built for small shires and large councils alike Whether you maintain a handful of community buildings or an asset register across a region, Maintainly scales to fit. Start with work orders and assets, and add modules as your reporting requirements grow. ### Lowest total cost of ownership Public spending is visible and justified line by line. Maintainly's pricing is transparent and modular: you pay for the features you actually use, with no implementation fee and no mandatory annual contract. ### Dynamic, not a dinosaur Council asset systems have a reputation for being slow, expensive and disliked by the crews expected to use them. Maintainly is mobile-first and simple enough to adopt without training, which is what gets data captured in the field. Plans, billed yearly, per user / month: Free: Free, Small Business: $12, Enterprise: $24. Add-ons, per user / month: Inventory Add-on: $7, Timesheets Add-on: $5. All figures are in USD; https://maintainly.com/pricing shows them in the reader's local currency. Savvy CMMS customers ![heart](/images/heart.svg) Maintainly. ----------------------------------------------------------------- > "Working with Maintainly has completely reinvented the way we operate." > > > > Catharine Languell, Houston, USA > "Integrated time sheets was a game-changer for us." > > > > Zena Mayr, New York, USA > "Maintainly helps streamline maintenance for us at over 400 rental properties." > > > > Eric Seegers, Milwaukee, USA > "Maintainly has become the central point for our technician hours, material usage and scheduling." > > > > Chris Parks, Newcastle, UK > "Everything we need to track and bill work done at over 70 sites." > > > > Tony Harrer, Houston, USA > "Of our rich suite of data management tools, Maintainly plays a big part." > > > > Russell Thomas, Wellington, New Zealand Frequently Asked Questions ---------------------------- ### What's the biggest maintenance challenge for government and municipal facilities compared to private businesses? Budget accountability is the core challenge: public sector maintenance spending often needs to be documented and justified to elected officials, auditors, or taxpayers, not just tracked internally. A CMMS gives every work order a timestamped record of what was done, by whom, and at what cost, so maintenance spending can be reconstructed and defended months or years later without digging through paper files or email threads. ### What kinds of assets does a public sector maintenance team typically track with a CMMS? A typical municipal deployment covers building systems (HVAC, roofing, electrical) in town halls and libraries, parks and playground equipment, public restrooms, vehicles and fleet equipment, and public works infrastructure like pump stations or lift stations. Many small government maintenance teams manage all of these asset categories at once, so the software needs a single asset hierarchy rather than separate systems per department. ### How do citizen-reported issues fit into a public sector maintenance workflow? A resident reporting a broken park bench, a leaking restroom fixture, or a malfunctioning streetlight can be routed straight into a trackable work order instead of getting lost in a phone call or email. Maintainly's maintenance-request portal lets non-admin users (including staff at other departments or citizen-facing intake points) submit a request that becomes a scheduled, assignable work order with a full history attached. ### Why do spreadsheets and paper work orders fail for government maintenance teams specifically? Spreadsheets and paper logs don't produce an auditable trail: there's no reliable timestamp, no proof of who closed a work order, and no easy way to pull a spending report when a budget committee or council member asks for one. They also break down when multiple departments (parks, facilities, public works) share the same assets, since there's no single source of truth for who owns or last serviced a given piece of equipment. ### How does a CMMS help understaffed public works crews keep up with aging municipal infrastructure? It lets a small crew prioritize by shifting from reactive firefighting to scheduled preventive maintenance, catching problems in aging HVAC systems, pump stations, or playground equipment before they become expensive emergency repairs. QR-code asset scanning also means a technician can pull an asset's full service history on-site from a phone, without a supervisor tracking it down manually. ### What is a CMMS, and why would a town or city department need one instead of just tracking maintenance manually? A CMMS (computerized maintenance management system) is software that schedules maintenance, logs work orders, and tracks the condition and history of physical assets in one place. A government department needs one because manual tracking makes it nearly impossible to prove what was spent on maintenance, when, and why (questions that come up routinely in public budget reviews) while a CMMS keeps that record automatically as work gets done. ### How much does maintenance software cost for a municipal department, and how long does it take to get running given public procurement timelines? Maintainly skips the months-long procurement and implementation cycle enterprise CMMS vendors build into their contracts: a department can be running in minutes, and only about 2% of customers need formal training. Pricing is published and modular: a free plan, with inventory and timesheets as separate add-ons, so a budget line can be justified item by item instead of negotiated as an opaque licensing deal. The figures are on the [Pricing page](/pricing).