Best CMMS for Retail and Food Service | Maintainly Every store trading, nothing slipping through the cracks. ========================================================= Maintainly gives retail and food service operators one place to manage work orders, planned servicing and compliance records across stores, kitchens and back of house, so refrigeration, cooking equipment and HVAC are looked after before trade is affected. [ Try it for free ](https://app.maintainly.com/register) [ Book a Demo ](/contact) ![The Maintainly work order list](/images/graphics/hero-screenshot-retail-light-1280.webp) ![](/images/graphics/social-proof-avatar-1.webp) ![](/images/graphics/social-proof-avatar-2.webp) ![](/images/graphics/social-proof-avatar-3.webp) Join **1,200+** maintenance teams in **110+** countries ![Mobile phone running Maintainly application](/images/graphics/phone-5.webp) ![QR code for asset tagging](/images/graphics/qr-code.webp) ![Asset image preview](/images/graphics/image-1.webp) ![Asset details notification card](/images/graphics/notification-5.webp) Retail and food service work order tools ---------------------------------------- A store manager who finds a failed display fridge at opening needs to report it in seconds. Maintainly makes logging a fault trivial from the floor, and gives your facilities team one queue across every site. - Let store and kitchen staff raise requests from any device without a login - Prioritize trade-stopping faults so a failed walk-in cooler at a supermarket, or a fryer line at a QSR, jump the queue - Assign work to internal technicians or your refrigeration contractor with full history - Track jobs across every store and kitchen from a single view ![A modal showing materials being added to a task in Maintainly](/images/graphics/image-2.webp) ![Three buttons showing options in Maintainly mapping feature](/images/graphics/image-3.webp) ![A notification showing a task being assigned in Maintainly](/images/graphics/notification-9.webp) ![A notification showing a task being closed in Maintainly](/images/graphics/notification-8.webp) ![A notification showing a task being created in Maintainly](/images/graphics/notification-7.webp) ![A notification showing a task being updated in Maintainly](/images/graphics/notification-6.webp) Every asset, its service history, and its temperature record ------------------------------------------------------------ Food service equipment runs hard, every day, in hot and humid conditions, and much of it carries a compliance obligation. Maintainly keeps a full record behind each fridge, fryer, oven and extraction system (a supermarket's cold room, a bakery's proofing oven, a QSR's fryer line), ready when an inspector asks. - Attach QR labels so staff can open an equipment record at the machine - Track assets across stores, kitchens and distribution sites in one system - Record temperature and safety checks against the asset rather than on a clipboard - Keep a documented service history for food safety and warranty claims ![Mobile device showing work order timeline](/images/graphics/image-5.webp) ![Work order completion status indicator](/images/graphics/image-4.webp) Preventive maintenance that protects trade and compliance --------------------------------------------------------- Refrigeration and extraction failures do not just cost a repair. They cost stock, trade, and sometimes a health inspection result at a restaurant, bar, or QSR. Maintainly runs planned servicing automatically, so filters, seals and grease traps are handled before they fail. - Schedule recurring servicing for refrigeration, extraction and cooking equipment - Attach checklists so cleaning and safety routines are completed consistently - See what is due and overdue across every site at a glance - Evidence compliance with documented records instead of paper logs behind the counter The CMMS your store managers and your health inspector will both thank you for. --------------------------------------------------------------------------------- ### Get started in minutes, not months Retail operations move quickly and cannot pause for a software rollout. Maintainly needs no server, no integration and no training program, so most teams have their first stores logging jobs within the hour. ### Built for single sites and national chains alike Whether you run one independent café or a regional supermarket chain with hundreds of stores, Maintainly scales to fit. Start with work orders and assets, and add inventory, timesheets and analytics as the footprint grows, without switching systems. ### Lowest total cost of ownership Retail margins are thin and every overhead is questioned. Maintainly's pricing is transparent and modular: you pay for the features you use, with no implementation fee and no mandatory annual contract. Single sites can start on the free tier. ### Dynamic, not a dinosaur Most facilities systems were built for corporate estates and never designed for a store manager mid-shift. Maintainly is mobile-first and fast enough to use on the floor, which is what gets faults reported at the time they are found. Plans, billed yearly, per user / month: Free: Free, Small Business: $12, Enterprise: $24. Add-ons, per user / month: Inventory Add-on: $7, Timesheets Add-on: $5. All figures are in USD; https://maintainly.com/pricing shows them in the reader's local currency. Savvy CMMS customers ![heart](/images/heart.svg) Maintainly. ----------------------------------------------------------------- > "Maintainly helps streamline maintenance for us at over 400 rental properties." > > > > Eric Seegers, Milwaukee, USA > "Maintainly has become the central point for our technician hours, material usage and scheduling." > > > > Chris Parks, Newcastle, UK > "Everything we need to track and bill work done at over 70 sites." > > > > Tony Harrer, Houston, USA > "Working with Maintainly has completely reinvented the way we operate." > > > > Catharine Languell, Houston, USA > "Integrated time sheets was a game-changer for us." > > > > Zena Mayr, New York, USA > "Of our rich suite of data management tools, Maintainly plays a big part." > > > > Russell Thomas, Wellington, New Zealand Frequently Asked Questions ---------------------------- ### What's the biggest maintenance risk for a restaurant or convenience store, and how does maintenance software help? Refrigeration failure is the biggest risk: a dead walk-in cooler or reach-in fridge can spoil an entire inventory of food within hours, not just cause an inconvenience. CMMS software catches this early by scheduling preventive maintenance on compressors, gaskets, and condenser coils, and by letting staff report a temperature issue the moment they notice it so a technician gets dispatched before stock is lost. ### What kinds of equipment does a retail store or restaurant actually track in a CMMS? Typically refrigeration units, walk-in coolers and freezers, ovens, fryers, dishwashers, HVAC systems, and POS or self-checkout hardware, plus general building assets like lighting, doors, and signage. Each asset gets its own maintenance history and QR code, so any staff member can scan it to see repair records or log a new issue without calling anyone for details. ### How does a store manager actually report a broken piece of equipment day-to-day? They open the maintenance-request portal or mobile app, pick the asset (or scan its QR code), describe the problem, and submit it: no phone call to head office required. The request routes straight to whoever manages maintenance for that location or region, who can then dispatch a vendor or technician and track the repair to completion. ### Why don't spreadsheets or a call to head office work well for retail and food-service maintenance? They're too slow and too easy to lose track of when a broken fryer or leaking cooler needs a technician now, not after someone finds time to update a spreadsheet or relay a message through a call center. A CMMS gives every location a direct way to log issues, gives maintenance teams a live queue instead of a voicemail backlog, and keeps a searchable history so recurring problems on the same unit don't get missed. ### How does a franchise or multi-location retail brand keep maintenance standards consistent across every store? By running every location on the same asset hierarchy, preventive maintenance schedules, and reporting workflow, so a store in one city gets the same equipment upkeep and response process as a store across the country. Regional or franchise ops managers get visibility into every location from one dashboard instead of piecing together updates store by store, which keeps store-condition standards consistent brand-wide. ### What is a CMMS, and why would a retail or food-service business need one instead of just handling repairs as they come up? A CMMS (computerized maintenance management system) is software that tracks a business's equipment, schedules preventive maintenance, and manages work orders from request to completion. Retail and food-service locations need one because downtime isn't just an inconvenience (a broken fryer or failed cooler means lost sales or spoiled inventory) so having a system that catches problems early and gets vendors dispatched fast directly protects revenue and food safety. ### How much does maintenance software cost, and how does it compare to the enterprise CMMS platforms most multi-location retail and restaurant brands get pitched? Far less, in both money and rollout time. Enterprise facilities platforms built for chains this size come with a dedicated project team, months of implementation, and a training program to repeat every time store managers turn over. Maintainly sets up in minutes, needs formal training for only about 2% of customers, starts on a free plan, and offers inventory and timesheets as add-ons so a small chain pays for what it uses. See the [Pricing page](/pricing).