Simple. Predictable.

You do. Always. Forever.

Most teams are live within minutes, not the days or weeks a traditional CMMS rollout takes. Only about 2% of Maintainly customers ever need formal training - most people start logging work orders the same day they sign up. This is an area that really sets Maintainly apart from older, legacy CMMS.

No. If you cancel before the end of your billing period, you'll retain access until it's over. Unlike most enterprise CMMS vendors, there's no annual contract to sign. Any usage, including during the trial period, falls under our current Terms of Service.

When you sign up, you’ll instantly get access to our top plan for free for 14 days with no obligation and no credit card required. After 14 days you’ll automatically be switched over to the free. You have the option to sign-up to a paid plan at any time during or after the trial period. You can upgrade or downgrade at any time and your data will not be impacted. You can manage plan & add-on settings from System > Billing in the web app.

After the free period has concluded, if you choose to subscribe to a paid plan via Billing page in your account, we'll charge you that day for your active users for one billing period (month or year), in advance. From then on you'll be charged or credited whenever a user is added or archived, calculated on a monthly pro-rated basis. For invoices generated via a P/O, this works in a slightly different way, with invoices being issued at the end of each month; contact us for details if this billing method applies to you.

The Maintainly Social Impact Program covers both not-for-profit as well as for-profit organisations that have a significant community impact that aligns with Maintainly's core values. This includes heavily reduced plans (or free, depending on status). Get in touch and we can provide more details.

Absolutely. Maintainly is a modular CMMS platform so you can upgrade, downgrade, add or remove both the core plan and any of the add-ons, without impacting your data. Manage your plan and check cost impacts in the Settings > Billing section of the web app.

We do. Discounts kick in once you reach 100 paid users. Also, for some emerging markets we offer alternate subscription plans; get in touch and let us know where you're located & we'll go from there. If you do great things for the community, you may also quality under our Maintainly Social Impact Program.

Paddle is our sales & credit card processing partner. If you are paying by credit card, you will be purchasing your subscription directly from Paddle; that's why you'll see Paddle listed on your credit card statement. For details on how payments are processed, check our current Terms of Service.

Credit card or PayPal payments will get you the best deal. But if your company would like us to accept a purchase order for either of the paid plan levels, or accept any form of offline payment, then please contact us.