Maintenance, managed. Guests, happy.
Keep your team organized, your assets running, and your guests impressed, with smart, mobile-ready maintenance management software. Set up in minutes, not days or months.
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Hospitality work order tools
Mobile work orders built for busy hospitality teams to capture photos, readings, file uploads, safety issues, and key metrics for both routine upkeep and urgent repairs.
- Scan asset QR codes on equipment or room fixtures to view or log maintenance
- Handle reactive and scheduled tasks, from leaky taps to monthly fire checks
- Trigger work orders from meter readings like water, gas, or power usage
- Let staff log issues fast, from housekeeping to front desk, right from their phone
Track Every Asset. Trace Every Fix.
Maintainly helps you organize complex hospitality assets and keep detailed maintenance history. Ideal for venues where uptime means guest satisfaction.
- Build flexible asset hierarchies that represent the physical layout of your facility
- Use mobile-friendly QR codes to scan and update assets on the move
- Compliance made simple with automatic logs for audits and inspections
- Advanced filters let your maintenance team and managers find exactly what they need - fast
Legacy CMMS slowing down your maintenance team?
Ditch the clunky systems and slow setups. Maintainly is a flexible, intuitive platform that fits effortlessly into dynamic hospitality operations.
- Get up and running in minutes - not weeks or months
- Onboarding support and setup assistance included
- So user-friendly, fewer than 2% of users ever need training
- Modular design - pay only for what you need and scale as you grow
Maintenance simplified. Production amplified.
Get started in minutes, not days
Hospitality teams can’t afford software that takes weeks to roll out. Add a single asset - like a boiler or HVAC unit - and start managing maintenance right from your mobile. Schedule preventive tasks for one critical system and you’re already reducing costly downtime!
Built for manufacturing teams of any size
Built to support everything from small independent hotels to large multi-property operations. Any hospitality environment. Any venue type. Any property size. Any number of assets, rooms, or maintenance schedules. Scales with your hospitality growth, not before.
Lowest total cost of ownership
Fast deployment keeps your production lines running, a user-friendly interface minimizes costly training downtime, included support eliminates service fees, and lean feature sets mean no paying for unnecessary enterprise bloat. Perfect for manufacturing budgets focused on ROI, not software overhead.
Dynamic, not a dinosaur
Many hospitality maintenance platforms are cumbersome, expensive, and disruptive to roll out across properties. Maintainly CMMS simplifies maintenance, giving teams the tools they need to reduce downtime, protect assets, and improve the guest experience, fast.
Inventory Add-on
- Spare part inventory management
- Inventory barcoding
- Cycle counts
- Purchase orders & stock transfers
- Stock shipments and backorders
Timesheets Add-on
- Auto-populate timesheets with work order data
- Capture non-work-order hours in timesheets
- Overtime, banked hours & allowances
- Timesheet approvals
Savvy CMMS
customers
Maintainly.
Frequently Asked Questions
Why does a broken air conditioner or water heater cost a hotel more than the repair bill itself?
Because the room usually can't be sold until it's fixed, so the real cost is lost room revenue on top of the repair. A single HVAC or plumbing failure can take a room offline for a full night or more if the issue isn't flagged and assigned immediately. Tracking maintenance against specific rooms lets a property see which units cause the most turnover delays and fix root causes, not just symptoms.
What kinds of equipment does a hotel or resort actually track in a maintenance system?
Room-level assets like HVAC units, water heaters, TVs, mini-fridges, and door locks, plus building-wide systems like elevators, pool pumps, boilers, laundry equipment, and kitchen appliances in food and beverage areas. Each asset carries its own maintenance history, warranty info, and location, and many properties add a QR code sticker so an engineer can scan the unit and pull its history on the spot.
How does a guest complaint like "no hot water" actually turn into a maintenance job that gets done?
Front desk or housekeeping logs the issue through a maintenance-request portal, and it becomes a work order instantly, routed to the right engineer with the room number and issue attached. There's no relay through a paper logbook or a radio call that gets forgotten during a shift change. The engineer updates status as they work, so front desk knows in real time when the room is guest-ready again.
Why doesn't a front-desk logbook or a shared spreadsheet work well for hotel maintenance?
A logbook only exists in one place, so night shift, housekeeping, and engineering are rarely looking at the same information at the same time. Issues get written down, then forgotten when the page turns or the shift changes, and there's no record of what's actually been fixed versus just reported. A shared system gives everyone the same live view of every open issue, its status, and its history, from any device.
How do multi-property hotel groups keep maintenance consistent across different locations?
They use one system that gives every property its own work orders and asset records while giving regional or corporate managers a combined view across all locations. This makes it possible to compare how fast each property closes work orders, spot properties with recurring equipment failures, and keep brand-standard inspection routines consistent property to property instead of relying on each site's own paper process.
What is a CMMS and does a hotel actually need one?
A CMMS (computerized maintenance management system) is software that tracks a property's equipment, schedules preventive maintenance, and manages work orders from report to completion. Hotels need one because maintenance delays directly block room revenue and guest satisfaction in a way most other businesses don't experience — a slow repair means an unsellable room, not just an inconvenience.
How much does maintenance software cost, and how does it compare to the enterprise hospitality-facilities platforms hotels are usually sold?
Most teams are live within minutes, where a brand-standard enterprise facilities platform books months of implementation. Only about 2% of customers need any formal training — which matters in hospitality, where housekeeping and engineering roles turn over often and staff need a tool they can pick up on day one. A single property can run on the free plan and take inventory or timesheets as add-ons, rather than pay a management-suite price. See the Pricing page.
